Get In Touch

Our customer service team is ready to assist you with any questions or inquiries about council services.

Location

Visit Us

Gibson Desert Area Council
Lot 1 Great Central Road, Warburton
Gibson Desert WA 6770
Australia

Phone

Call Us

Main Reception:
(08) 9176 12340

After Hours Emergency:
(08) 9176 12340

Email

Email Us

General Inquiries:
contact@gibsondesertareacouncil.com

Customer Service:
customer.service@astc.nt.gov.au

Opening Hours

Customer Service Counter:
Monday - Friday: 8:30 AM - 5:00 PM
Saturday - Sunday: Closed

Public Holidays:
Closed on Northern Territory public holidays

Send Us a Message

Fill out the form below and we'll get back to you within 2 business days.

Department Contacts

Rates & Revenue

Phone: (08) 9176 12340
Email: rates@astc.nt.gov.au

Rates inquiries, payment plans, property information

Waste Services

Phone: (08) 9176 12340
Email: waste@astc.nt.gov.au

Bin collections, bulk waste, recycling programs

Planning & Development

Phone: (08) 9176 12340
Email: planning@astc.nt.gov.au

Building permits, planning applications, development

Infrastructure

Phone: (08) 9176 12340
Email: infrastructure@astc.nt.gov.au

Roads, footpaths, drainage, street lighting

Community Services

Phone: (08) 9176 12340
Email: community@astc.nt.gov.au

Libraries, programs, facilities, events

Human Resources

Phone: (08) 9176 12340
Email: careers@astc.nt.gov.au

Employment, careers, recruitment

Postal Address

For written correspondence, please address mail to:

Gibson Desert Area Council
PO Box 1071
Gibson Desert NT 0871
Australia

Visit Our Office

Our main office is located in the heart of Gibson Desert, easily accessible by car or public transport.

Parking

Free parking is available at the rear of the building on Gregory Terrace. Accessible parking bays are located near the main entrance.

Accessibility

Our building is fully wheelchair accessible with:

  • Accessible entrance ramps
  • Elevator access to all floors
  • Accessible toilets
  • Hearing loop at reception desk

After Hours Emergencies

For urgent matters outside of business hours:

  • Life-threatening emergencies: Call 000
  • Council emergencies: Call (08) 9176 12345

Council emergencies include burst water mains, fallen trees blocking roads, dangerous structures, or urgent public safety concerns.

Language Services

If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450 and ask to be connected to Gibson Desert Area Council.

Feedback & Complaints

We value your feedback and take complaints seriously. If you're not satisfied with our services:

  1. Contact the relevant department to discuss your concern
  2. If unresolved, speak with the department manager
  3. Submit a formal complaint via our website or in writing
  4. We'll investigate and respond within 10 business days